Read the Terms of Service Carefully

Review the EZ Home Access terms and conditions for an overall understanding of the guidelines governing your interactions with us. From website usage to order acceptance, our General Terms and Conditions provide valuable information to enhance your experience with us.

Shipping Policy

At EZ Home Access, we are committed to delivering your accessibility solutions and home safety equipment with efficiency and care. Please review our Shipping Policy for a comprehensive understanding of how we handle the shipment of our products.

  • Order Processing Time: Our team strives to process orders promptly. Please note the estimated processing time for your specific product upon placing your order.
  • Shipping Methods: We offer various shipping options to cater to your needs. Explore our shipping methods to choose the one that aligns best with your preferences.
  • Shipping Rates: Transparent and fair, our shipping rates are outlined to provide clarity on associated costs. Check our Shipping Policy for detailed information on rates based on your location.
  • Delivery Tracking: Stay informed about the status of your order with our convenient delivery tracking system. Track your package from dispatch to delivery for peace of mind.

Return Policy

We understand that circumstances may arise where returns are necessary. Our Return Policy is designed to ensure a smooth and hassle-free process for our valued customers.

  • Eligibility: Familiarize yourself with the eligibility criteria for returns. Certain products may have specific conditions outlined in our policy.
  • Return Process: Step-by-step guidance on initiating a return. Follow our simple process to facilitate the return of your product.
  • Return Authorization: Understand the importance of obtaining proper authorization before returning any item. Our Return Policy provides clarity on this crucial step.
  • Refund Process: Learn about the refund process timeline and the methods through which refunds are processed.

By engaging with our website and placing orders with EZ Home Access, you acknowledge that you have read, understood, and agreed to abide by the terms outlined in our Shipping Policy, Return Policy, and General Terms and Conditions. For any questions or clarifications, please contact us.